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node

(/nəʊd/) noun 

Points in a network where lines intersect or branch

NODE is a business, digital and customer experience consultancy specialising in helping our clients connect the dots between their business, brand, products, technology and customers.

How we help our clients

Category Disruption

or Systemic Issues

The
Challenge
Faced

Trailing Products

or Gaps

Poor Customer

Experiences

HELPING THEM

DEFEND
DIFFERENTIATE

HELPING THEM

DISRUPT

HELPING THEM

CXO

Orchestration

CXT

Transformation

CXI

Innovation

Our Solution
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Our Services

CXO
Customer
Experience
Orchestration

Helping organisations connect the dots within their business and marketing ecosystem to enable more impactful & profitable customer experiences.

​

  • Journey Optimisation

  • Platform Optimisation

  • Growth Hacking

  • Loyalty Program Optimisation​​

CXI
Customer
Experience
Innovation

Helping businesses rethink their portfolios, products and services. Optimising or designing new products and ways of better serving customers.

 ​​

  • Product/Service Optimisation

  • Product/Service Design

  • Innovation Programs/Sprints

  • Comparative Product/Service Audit

CXT
Customer
Experience
Transformation

​​Helping businesses respond to disruption, identify business/platform issues, adapt to evolving behaviours or invest in their ambition to lead.​

​

  • Organisational & Experience Audits

  • CX and Digital Transformation

  • Ideal State Experience Definition

  • Scoring, Prioritisation & Roadmaps

Some of the businesses we have helped

Who we are...

A senior and highly adaptable team with deep expertise in defining and delivering CX programs that have delivered impact for our clients. 

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Lean, Senior & Trusted. ​​

We love to work collaboratively and integrated with your teams and capability, leaning on your people and expertise wherever possible. Where there are gaps, we have strategic partnerships & a deep bench of industry-leading specialists to enable us to build a bespoke teams for your specific brief. These capabilities include;

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  • Business analytics, data analytics and data science.

  • eCommerce strategy and integration.

  • Enterprise technology, development, cybersecurity and saas.

  • Conceptual creative, UX & design

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